Production Runbook

For node operators onboarded by the Hiero operator team. If you are setting up a Block Node independently, use the Deployment and Configuration guides instead.

Prerequisites

Infrastructure, access, and software requirements before beginning a production Block Node deployment.

Install the Block Node

Install and start the Block Node using Helm, configure plugins, and verify the initial deployment.

Configure Alloy Telemetry

Set up Grafana Alloy to scrape Block Node metrics and forward them to your observability stack.

Network Validation and Go-Live

Validate Block Node connectivity, stream health, and block verification before connecting to the live network.

Steady State Operations

Day-to-day operational procedures: monitoring dashboards, log review, storage management, and upgrade cadence.

Disaster Recovery

Procedures for recovering from disk failure, data corruption, or extended downtime.

Getting Help

Support channels, issue reporting, and escalation paths for production Block Node operators.